HorTel is one of the leading GSM Service Provider in Somalia, using the latest GSM platform and high quality technology.

If you're in search for a GSM services that constantly allows you stay connected with all your friends and your beloved families or all customers and yet co-workers around the country, HorTel has a GSM service that can bridge the gap.

Our recent network improvements have also expanded our digital coverage areas. In fact, we now have 100% more digital coverage than a year ago. So, in addition to fewer dropped calls and better call quality, you also gain all the benefits of the latest technologies. For instance, our wireless data services are now available in more areas than ever before. As the demand for wireless services grows, so does our network and our commitment to satisfy our customers.

Our subscribers are increasing day by day and at the end of 2004 we are expecting our customers to increase more then 40% of today¨s customer.

Considering by a social class of economy HorTel provides both Post Paid [standard] and Prepaid [Just Talk] Services.
 

Standard Service [Post paid]

Post-Paid - Our premium mobile phone service is very popular among the Business Community, Government and Resort customers. Post-Paid service registration is currently available from our Customers Front Office in HorTel Centres. When you apply for our Post-Paid Service we may inquire our customers to meet the following conditions:

, Full Address and company/personal information.
, Place a deposit or recommendation letter from your company/entity.
, To commit an agreement form.

Although we suggest our customers to subscribe to HorTel Just Talk[Pre-paid] service, our post-paid service has also advantages:

Advantages:

, You never run out service in the middle of business conversation.
, Detailed print out of your account.


Just-Talk Service [Prepaid]

HorTel Prepaid service, as the name it self implies, is a telecommunications service for which the customer has paid in advance. The SIM Card is prepaid so that you will never receive a phone bill and will always be in complete control of your expenditures.
Our prepaid services, probably one of the fastest-growing segments in the telecommunications market, are in demand for numerous reasons:

, Act as budget control for business and/or personal use .
, Serve as an alternative to traditional telephone bills.
, Facilitate traveler to quick service so, they can get HorTel Prepaid services [Just Talk] at every where.

, Useful for business promotions
, Offer alternatives in areas where residential service is difficult to obtain
, Helpful in emergency situations
, Provide options for customers with bad credit ratings

This tutorial describes the needs fulfilled by prepaid service and addresses the network elements necessary to deploy the service.
If needed, you can simply add more talk time to the card by purchasing scratch off HorTel Recharge cards .

Short Message Service (SMS)

This is a service that allows you to send and receive image and text messages from other subscribers. It is useful when you are in meetings, for sports updates and when in need of privacy.
It¨s fast, fun and easy to use. And it¨s available to all Subscribers. SMS allows you to communicate with other mobile phone users, using text messages sent to and from your phone.

How does it work?

When an SMS is received it is stored in your mobile phone. It¨s quick, convenient, and affordable and allows you to get the message across secretly and silently. In short, when its better read than said, use the SMS.

Advantages

Take advantage for using this feature:

, When it is difficult to talk in crowded or public places
, When you just want to send a quick note
, Arranging meetings
, Organizing your social life,
, And especially when you don't want somebody else to hear what you're saying!!
In SMS Number insert this +252103 and then press OK. Now your SMS service is ready,
For more information regarding to this service please refer to your mobile phone manual.

Voice Mail

Like an answering machine, it takes your calls when the network is busy, not answered, is off or there is no network coverage. A message is stored and you retrieve it at the next available moment. The service is offered to all customers and allows for calls to be diverted directly to your mailbox.

Advantages

, you will never miss a call
, your friends never feel boring to reach you
, In Mailbox number insert this 166 and then press OK

Setting up voicemail

To divert calls to your Voice Mail Box when you are:
, Unable to answer the call
    Activate : **61*5XXXXX#, and then press OK
    Deactivate :##61#, and then press OK
, Out of coverage or switched off
    Activate : **62*6XXXXX#, and then press OK
    Deactivate: ##62#, and then press OK
, Busy or unable to take the call
    Activate : **67*6XXXXX#, and then press OK
    Deactivate: ##67#, and then press OK

How to Retrieve Message

Simply dial 166 and then, follow the instruction [what Instructions]?
For more information regarding to this service please refer to your mobile phone manual.

Other Value Added Services
Call Waiting | Holding
Call Forwarding
Call Barring
Calling Line Identity (CLI)
Call Conference
Automated Lost/Found SIM Card Registration.

 



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