:: HORMUUD TELECOMMUNICATION SOMALIA ::

With Prepaid Service you're always in control of how much you spend. HorTel is the first company introduced prepaid system for fixed line and mobile.

· Calling Cards
· Recharge Cards

Calling Cards [Fixed Line]

HorTel Calling Card is a new service offered by Hormuud Telecom Somalia which enables customers to pay in advance for a fixed amount of local and international calls over HorTel’s Intelligent Network.
HorTel Calling Card does not enquire to be use in a special phone. Any fixed line connected to a HorTel and with touch-tone capability can be used.
HorTel Calling Card is available in typically 5 denominations of US currency, $2, $5, $10, $20 and $50 according your economic. And it’s per second charge.
Prepaid Calling Cards are valid for a period of 12 months from the date of the first call made and are available at convenient locations throughout the Somalia.

Advantage

· Users can make local, national and international calls from the Somalia.
· Enables better control of budget.
· Users of the card know the amount being used and the credit balance on the card as soon as each call is made.
· No surcharges
· Security

User Instruction

· Buy a calling card from your nearest shop or HorTel locations.
· Scratch the coved number
· Dial 130 (listen to the customer service instruction)
· Dial the card number
· Listen to your balance
· Dial your destination

Recharge Cards [Mobile]

Recharge Card is one time recharge value card for mobile. Don’t wait your credit to run out before you top up your mobile, any airtime you buy will just be added to the time you have.

Getting more credit :

HorTel Scratch cards are available anywhere you see the HorTel signs, such as mobile phone shops, book shops, call shops, internet coffees, supermarkets, etc.
Scratch card denominations and validity periods.

According to your economy and it’s per second billing.

Important Information:

For 60 days after expiry of airtime you may still receive calls. After this for the next 120 days you may no longer make or receive calls, but you may still recharge your card. If you don’t recharge during the 120 days your SIM Card will no longer be active.

Advantage
· Easily rechargeable.
· Users can make national and international calls from the Somalia
· Enables better control of budget.

How to top up
· Buy Scratch a Card from your nearest shop or HorTel locations.
· Scratch the covered number on top of your card.
· Dial 120 (listen to the customer service instruction)
· Follow the instruction.

Finding out your balance
· Dial 120 (listen to the customer service instruction)
· Follow the instruction.