Customers are the most important element of Hormuud Telecom Inc. They are our biggest assets, and we strive for excellence by listening to their needs. We work with our customers to gain an understanding of their business, their goals and objectives to ensure to provide them with the possible services and the right solutions to meet their needs.

Customer service team of Hormuud Telecom Inc is dedicated to supplying customers with the assistance needed to assure that they are 100% satisfied with our services. The customer service centre provides the needed technical support and is staffed with highly-trained team

， The Technology We Employ

The technologies we employ and the networks we use are directly related to the quality, reliability and breadth of our service. This year and in the future, HorTel is focused on network enhancements that provide our customers with the best possible telecommunications experience and coverage they can count on.

By improving the quality of our services, we try to get to you as close as possible, make your life comfortable and give you the possibility to solve your requirements in a fast and simple way. The operators of the Customer Services Centre will be glad to answer your questions and thus help you to use your time efficiently and get the information about services and products of HorTel, as you need.

， Our Customer Services Centre provides:

Since customer satisfaction is a top priority, the Hortel customer service team strives to give you all the information and assistance you need, when you need it.


 ， Information about products, prices, current promo campaigns.
， Information about where and how to order the services you have chosen
， Information about the services you use
， Information about sales points of Hormuud Telecom Inc.
 ， Possibility to order selected products and services via telephone
， Information about your bills.

　



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